Our 195.000+ customers have rated us
The delivery took a bit longer than I expected but the juice arrived in good condition. If the product is still stocked when my supply runs out I will definitely use Planet Huerto again
Great service and communication, thank you.
Really clear and easy ordering system. Great product . Possibly an email to say when item was dispatched would have been useful as it was over 10 days although 5 days was stated (so got birthday present slightly late but no big issue really).
The packing was too loose in both boxes of my order and it would have not been impossible that the whole order could have arrived broken. It was only luck that there wasn't more breakage. (The carrier really must have taken the 'Fragile' labelling seriously.) As it was, one pot & dish was shattered and another dish had a corner chipped. I asked for the shattered bowl & dish to be replaced and, after I sent pictures of the breakage and the packing, Planeta Huerto is doing so without quibbles. It would be nice to have the option of buying all pots without dishes and paying a bit less. Practically all of the unglazed pots have characters or lettering incised and/or painted on them. It would be nice if there were more unglazed pots without characters/lettering. The color reproduction on the website is good, though it would be nice if it was possible to expand images more so that the glazes could inspected closely. Sizes were basically accurate, though a bit approximate; sometimes the measurement seemed to be diagonal, sometimes straight across the front.
The service is excellent, products well packed, a good company to deal with.
Very quick delivery, well packaged, very good
Excellent communication of delivery news. Very good all round
Good value fast delivery, but packaging could have been better
Very happy with Planeta Huerto. Great customer service and communication. I will definitely place another order soon. Thank you
excellent excellent and excellent.well done